Problem
Map the moments where inquiry intent is missed, delayed, or disconnected from a consultation path.
Asthera helps med spas recover the conversations already in motion—missed calls, DMs, forms, dormant leads, and no-shows—through a documented response protocol and a clear measurement layer.
A focused operational assessment for established med spa teams. No pressure. No fabricated promises.
Assessment instrument
Inquiry Recovery Index
Signal
Where inquiry intent arrives
Response
What happens next
Handoff
Who owns the follow-up
Measure
What becomes visible
The recovery framework
Map the moments where inquiry intent is missed, delayed, or disconnected from a consultation path.
Define a practical recovery sequence for each source, with clear ownership and appropriate timing.
Instrument the system so your team can see consultation movement and learn what needs attention.
Recovery surface area
A recovery system begins with the pathways that already carry patient intent—not more demand for your team to chase.
Capture every unanswered call with an immediate, on-brand next step.
Route inbound interest into a single, accountable conversation path.
Reintroduce qualified prospects to the right consultation opportunity.
Build considerate follow-up that protects the patient experience.
What becomes measurable
The work is designed to give your team an evidence-led intake system they can operate, review, and improve with confidence.
A documented view of inquiry sources, response gaps, and operational handoffs.
Clear, practice-appropriate sequences for recovering high-intent patient conversations.
A defined route from initial inquiry to an owned next action and booked consult.
A practical framework for reviewing recovery activity and consultation movement.
Assessment flow
Every recommendation starts with the actual operating conditions inside your practice.
Tell us about your practice, inquiry volume, and the recovery gaps you can already see.
We assess the touchpoints, handoffs, and opportunities most relevant to your consultation path.
If there is a fit, you receive a clear view of the recommended protocol and scope.
Private assessment
Share the facts of your current intake operation. We'll use them to prepare a more useful first conversation.
FAQ
We review how inquiries currently enter your practice, where follow-up can break down, and what can be measured without adding noise to your team’s day.